Archives for June 2017

Do You Think User Experience And Customer Experience Are The Same?

The two terms – user experience and customer experience – are often confused with one another, and are used interchangeably; but that is the case with laymen. But, professionals should know that these two terms are actually different and have their own individual characteristics. User experience is not customer experience, but is only a part of it. Let us get deeper into the difference between the two.

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